Come and get your dream job with MSVN and be a part of the big T.I.G.E.R family!

Candidates are invited to submit your application by email to recruitment.MSVN@maybank.com

  ----------------------------------------------------------------------------------------------------------------------------

Senior Executive, Technology Services (Infrastructure, Security) (HCM)

Job Requirement:

Network administration:

·         Manage network device: Switch, Router, Firewall, Cabling, Fiber Converter.

·         IP address assignment (TCP/IP, MAC)

·         DNS

·         VPN/ firewall

·         Intranet

·         Leased line to HSX/HNX/VSD, Banks, HO, Branches, DR, Regional site. 

·         Network user maintenance

·         Network safety strategy

·         Consult and improve ability to scope with load

System Management:

·         Administrate servers, OS

·          Administrate AD, DNS, Email system

·         Installation/upgrade

·         Space management

·         User access management 

·         Backup strategy.

·         Internet /Web Server / Homepage

·         Manage software license

VoIP system:

·         Ensure VoiceIP run properly

·         Manage and monitor VoiceIP, Gateway, IP Phone

Security Management:

·         Anti-Virus/Anti Malware

·         Patching OS for server, network device

·         Work with Regional for RSI (Regional Security and Infra)  

·         Making Security strategy

·         Manage and Monitor firewall/policy

·         Pentest and VA Periodically

·         Protect company network be invaded by outside

·         Reviewing/Planning to improve security

Other:

·         Another duty that assigned by Head of IT

Qualifications & Competencies:

·         Minimum 05-year related experience in IT Infrastructure & Security

Required Technical Skills :

·         OS: Windows, Linux/AIX (preferable)

·         Firewall: Palo Alto, CheckPoint, Fortinet

·         Experience in Financial Industries is an advantage

·         Good command in English

·         Detail-oriented, high sense of responsibility

·         Able to work well individual as well as in a team

-------------------------------------------------------------------------------------------------------------------------------------

 Associate/AVP, Technology Services (HCM)

Job Purpose

The primary purpose of this role is to provide comprehensive assistance to the IT Head in supporting the overall operations of the IT department. The role involves representing the department in collaborations with various business stakeholders including Regional team, ensuring alignment with regulatory requirements and best practices. The position requires the execution of various technical tasks as assigned, focusing on the effective functioning of IT systems and processes. This is a non-managerial role, emphasizing hands-on support and contribution to the department's goals.

Job Requirement:

IT Management:
· Maintain IT system to follow IT Policies, Procedures and Guidelines
· Prepare all necessary documents, related processes in order to support to Audit assessment or responsive to State Securities Commission.
· Establish IT documentation and checklist.

Trading system
· Manage Operating System (AIX, Linux), Network, SAN Storage of core trading system
· Monitor system performance

Network administration
· Manage network device: Switch, Router, Firewall, Cabling, Fiber Converter.
· IP address assignment (TCP/IP, MAC) - DNS - VPN/ firewall
· Intranet - Leased line to HSX/HNX/VSD, Banks, HO, Branches, DR, Regional site.
· Network user maintenance · Network safety strategy
· Consult and improve ability to scope with load.

IT Project
· Communicate and implement project initiated by Regional
· Support local business project on IT documents to follow Project Framework

Change Management
· Support business to raise new application change ticket
· Manage change documents to align with Change Management
· Communicate to Regional Team to submiss new ticket

Incident Management
· Manage IT incident to track incident tickets and follow the resolve

All other tasks/duties assigned by Head of IT

Qualifications & Competencies:
· University Degree in Computer science or equivalent education and experience
· Certification of CCNA, CCNP is an advantage
· At least 05 years-experience in IT Network,
· Experience in Financial Services/Securities Industries/Big4 is an advantage & preferable
· Network: Cisco Router, Switch - Firewall: Palo Alto, CheckPoint, Fortinet
· Good communication in English is a must.
· Detail-oriented, high sense of responsibility, able to work well individual as well as in a team
· Good at presentation skills both in English & Vietnamese

-------------------------------------------------------------------------------------------------------------------------------------

 Investment Consultant Director, Retail Brokerage (All locations)

Job Requirement:

Retail market share and business growth

·         To ensure the retail market share of the department at the period of time as MSVN requirement.

·         To increase the outstanding loans.

·         To ensure the number of new clients and activate them.

·         To do the online business engagement.

·         To develop & retain VIP Clients

·         To hold and join Retail Sales road shows.

Recruitments of new sales team and improvements of sales channels

·         To recruit new sales members for the team.

·         To train and lead them to reach MSVN target for sales.

·         To manage and support team members for developing their business.

Service quality and trading experience

·         To ensure the MSVN services and products for all clients in good channels through sales team.

·         To discuss with Branch Director about Sales and marketing strategies.

·         To do the competitor surveys.

·         To collaborate with Research to hold seminars on technical and fundamental analysis for sales and clients

Compliance of trading rules

·         To comply the regulations of MSVN Risk management, internal control...

·         To follow the trading rules of HSX, HNX and SSC.

Qualifications & Competencies:

Level of Education

·         A degree in business finance, or equivalent.

·         Degrees of Vietnamese State Securities Commission (basic, law, analysis, brokerage).

Years of experience

·         Over 6 years in Vietnamese stock market, also in brokerage system as brokerage manager or team leader. To understand any risk from brokerage activities.

Other skills

·         Online share trading systems, back office systems, Client Management systems...

·         Marketing - Strategies, distribution channels, rewards systems, customer experience.

·         Product Development.

·         Presentation and Training.

Competencies 

·         Trading requirements

·         Risks management

·         Market intelligence

·         Communications

·         Team management

  -------------------------------------------------------------------------------------------------------------------------------------

Sales Director, Retail Brokerage (All locations)

Job Requirement:

·         Planning, following, review and adjust strategy for middle and long term sales plan for Branches/ Sales unit which were directly managed by Sales Director.

·         Undertake and support Branch/Sales units which were directly managed by Sales Director to achieve the performance on the target.

·         Managing, developing Branches/Sales unit to obtain the assigned target (sales target, market share).

·         Building and developing the all Branches/ Sales unit‘s activities and supporting brokerage activities in Head Office

·         Contributing, building, improving the regulations, processes, policies, transaction system and related financial products.

·         Advise Brokerage Director in establishing broker policy, promotion programs, job scheduling and proposing plans to improve work efficiency.

·         Planning and organizing  seminars, internal training, events in Branches/Sales unit or support any activities from head office.

·         Ensuring Branch/Sales unit in compliance with the MSVN’s processes/ regulations.

·         Do other tasks as requested/authorized by Head of Retail Equities and CEO.

Qualifications & Competencies:

Qualification

·         Bachelor/Master degree in finance, securities, banking or equivalent.

·         Brokerage/Financial analysis certificate by State Securities Commission of Vietnam (SSC).

·         Over 5 years in stock broking industry, at least 2 years managerial experience, managing remisiers / brokers and credit needs. In depth understanding on retail credit risk management, stock broking operations and compliance.

·         Excellent knowledge of stock market, corporate finance and the related policy.

·         Consciously comply the standards of professional ethics at the highest level.

Competencies 

·         General management skill: planning, building the business plan, organized, managing business and good communication skills.

·         Leadership virtue, skills in recruitment, training and developing staff, presentation skill and communicate information well.

·         Activeness, creativeness, excellent communication, negotiation, persuasion and relationship management skills.

·         Risk management in stock industry, good knowledge about stock trading system and financial product.

·         Work in high pressure environment.

·         Teamwork/Independent working ability.

·         Excellent customer service skill.

·         The ability to analyse and solve problems and recommend solutions.

·         Very strong knowledge of equities and the related financial products.

·         Some knowledge of financial analyst research is an advantage.

------------------------------------------------------------------------------------------------------------------------------------------

Investment Consultant Manager, Retail Brokerage (All locations)

Job Requirement:

Developing number of clients:

·         Searching potential clients through existing relationship in different ways (direct conversation, call, email…) to find out clients’ demand and get information.

·         Attend seminars, talk shows with specialization in stock exchange of other organizations.

·         Coordination with training stock exchange agencies.

Customers service:

·         Assist customers in procedures of opening account.

·         Monitor customers’ accounts to inform and update investment lists, obligation with customers’ settlement of payment.

·         Update policies, information to customers about stock market

Consult on investment:

·         To consult on buying - selling, key-in orders as customers requests.

·         To consult on products that organization is having

Coordinate with related departments

·         Checking and addition related invoice, statement (dealing slip...)

·         Work with Research Dept to organize seminer, traing for investors

·         Work with FA, CCS to complete procedures of payment, margin

Reports:

·         Preparation of reports as senior (manager) requests

·         Comment and propose solution to push brokers' activities

Qualifications & Competencies

Qualification

·         Degree in Administration in Business/ Finance.

·         License in finance/ relevant certificate.

·         Knowledge in basic analysis and technical analysis.

·         Understand about finance, social, political.

·         Experience: 1 year ( interact and develop customers)

Competencies

·         Presentation and communication skills.

·         Ability to work  with pressure (independence and team work)

·         Ability to do report of analysis.

·         General English & English in office.

·         Computer skill, web surfing (to get information)

 -------------------------------------------------------------------------------------------------------------------------------------

Investment Consultant/ME/SME, Retail Brokerage (All locations)

Job Requirement:

Customers Services:

·         Assist customers in procedures of open account, policy of trading.

·         Provide market information.

·         Assist broker manager in extension of client network.

Develop customers:

·         Contact potential customers.

·         Recommend customers to attend seminar and training for new and fresh investors

Performance of administration tasks:

·         Must be ensuring that daily operating of team is compliance with the regulation

Qualifications & Competencies

Qualification

·         Degree in Administration in Business/ Finance/ Marketing is an advantage.

·         Understand about finance, social, political.

Competencies

·         Presentation and communication skills.

·         Ability to work  with pressure (independence and team work)

·         Ability to do report of analysis.

·         General English & English in office.

·         Computer skill, web surfing (to get information) 

-------------------------------------------------------------------------------------------------------------------------------------

 Digital Sales Manager, E-commerce Business, Retail Brokerage

Job Purpose:

• Responsible for driving digital sales and maximizing revenue including develop and implement effective digital sales strategies to drive sales growth.
• Manage a team of digital sales executives, providing coaching and guidance to ensure maximum performance and meet sales targets.
• Optimize digital marketing strategies, boosting customer engagement and manage customer experience through digital channels.

Job Requirement:

Drive digital revenue and customer base growth:

• Building high performance sales team through key metrics deployment and performance management.
• Keep up-to-date with new product launches and ensure sales team members are on board.
• Coach, motivate and encourage accountability in digital sales team to reach sales target..

Manage a team of digital sales executives:

• Perform the audits to ensure timely completion of the Annual Audit Plan.
• Ensure that audit work programs are adequate to achieve the intended audit purpose, objectives and scope.
• Ensure that the audit working paper is adequately prepared to document the audit testing results and support the assessment and conclusion.
• Discuss the results of the audits with the auditees and obtain their feedback prior to concluding on the audits

Manage customer experience:

• Continuously identify opportunities to migrate customers to digital and input into improvements for existing and new transaction journeys.
• Maintain accurate and organized records of client interactions and sales activities.
• Work closely with various departments to ensure that customers are happy and satisfied at all times by providing prompt feedbacks from customers.

Ensure compliance with industry regulations

·         Adhere to regulatory requirements, industry standards, and organizational policies during customer interactions and data handling.

·         Ensure proper recording and organization of customer data in compliance with data protection regulations.

Coordinate with other Dept

·         Cooperate with Business Development team and MarCom team to improve digital sales strategy continuously.

·         Join projects and keep a good connection with other departments and vendors.

Qualifications & Competencies

Qualification

• Bachelor Degree or higher in Marketing, Business Administration, Economics or related major.
• Comprehend the financial/economic knowledge.
• 6 years and above in Telesales experience and have team management skills.
• Proven work experience in Financial Institutions or Stock companies is an advantage
• SSC licensed for brokerage is preferable.

Competencies

·         Experience in setting sales goals and developing sales strategies.

·         Excellent communication, negotiation, and team management skills.

·         Ability to Coaching & Mentoring skills.

·         Have a good understanding of technically complex products/services, digital technologies and channels.

·         Problem solving and decision-making skills.

·         Good in Microsoft Office and Presentation including data analysis skill.

• Able to communicate in English will be advantageous.

  -------------------------------------------------------------------------------------------------------------------------------------

Digital Sales Executive, E-commerce Business, Retail Brokerage

Job Purpose:

• Handle leads generated from various sources (such as website, Referral campaigns, lead generators, social media and other marketing campaigns).
• Drive sales and revenue growth through digital channels by identifying potential clients, understanding their needs and selling the RB’s digital solutions to them.
• Manage customer relationships and provide after-sale services.

Job Requirement:

Drive sales and revenue growth through digital channels:

• Respond promptly to leads generated through digital channels, nurturing relationships and guiding prospects through the sales funnel.
• Identify potential clients and sell RB’s products and services to new and existing clients.
• Understand client needs and provide solutions that add value.
• Track and follow up on all sales leads and keep records of sales activities.
• Meet or exceed sales targets.

Manage customer relationships:

• Engage with potential clients through email, social media, live chat... and maintain a good relationship with them for potential future sales.
• Contact clients, provide after-sale services, and ensure customer satisfaction through prompt and accurate responses to inquiries

Ensure compliance with industry regulations:

• Adhere to regulatory requirements, industry standards, and organizational policies during customer interactions and data handling.
• Maintain customer privacy and confidentiality while ensuring compliance with data protection regulations.

Coordinate with other Dept

·         Work closely with the Business Development team and MarCom to align sales efforts with ongoing digital campaigns.

·         Provide insights and feedback from client interactions to assist in refining sales strategies.

Qualifications & Competencies

Qualification

• Bachelor Degree or higher in Marketing, Business Administration, Economics or related major.
• Comprehend the financial/economic knowledge.
• Proven work experience in Financial Institutions or Stock companies is an advantage
• 2-5 years and above in Telesales or Customer Service experience
• Proven experienced in digital sales, Ecommerce servicer or a similar role
• SSC licensed for brokerage is preferable.

Competencies

·         Results-oriented mindset with the ability to meet and exceed sales targets.

·         Good knowledge of the art of selling via Telephoning, Sales processes, operations and reports on campaign results.

·         Strong interpersonal, relationship and communication, listening and negotiation skills.

·         Strong logical thinking and problem-solving skills.

• Ability to build relationship and engage clients effectively.

  -------------------------------------------------------------------------------------------------------------------------------------

Digital Content Developer, E-commerce Business, Retail Brokerage

Job Purpose:

• Develop, manage and execute customer-focused content publishing plans aligned with the EB’ growth goals.
• Clearly define the content development plan per portfolio, develop content, determine format and multimedia components, make revision frequency and update if needed. 
• Design, deliver comprehensive training programs, curriculum, methods, and materials for various target audiences.

Job Requirement:

Develop and execute customer-focused content publishing plans:

• Plan and develop content for electronic and print delivery that meets the EB needs and contribute to revenue growth.
• Research new trends and come up with content ideas that align with EB goals and target audiences..

Design and deliver content for clients:

• Develop content that assist Investment Advisory Experts in completing reports, portfolios, etc.
• Write blog posts, website articles, product descriptions, email marketing, video scripts, sales kit, etc.
• Create engaging poster, graphic design and videos for campaigns, client groups (zalo, telegram,..)

Design and deliver comprehensive training programs or events:

• Build content and design materials for all training programs on investment knowledge (workshops, livestreams, e-learning video series) and investment tips for clients.
• Participate in building and writing content for programs and events that EB participates /organizes.

Cross-functional Collaboration

·         Join projects and encourage collaboration across departments to achieve the common goal.

Cross-functional Collaboration

·         Join projects and encourage collaboration across departments to achieve the common goal.

Qualifications & Competencies

Qualification

• Bachelor degree in Marketing, Business, or a related field (Master's degree/MBA is a plus)
• SSC licensed for brokerage is preferable.
• Comprehend the financial/economic knowledge
• At least 03 years of relevant experience in Financial Service, Banking, Securities.
• Has significant experience creating educational video content..

Competencies

·         Understanding of digital content marketing best practices, marketing automation platforms.

·         Understanding business objectives and solutions and how to position them is a must.

·         Able to identify the kind of content that can satisfy the client’s objective but also attract audiences.

• Excellent verbal and written communication skills.
• Design experience is a plus (InDesign, Photoshop, and Illustrator)
• Has excellent analytical and problem-solving skills.

  -------------------------------------------------------------------------------------------------------------------------------------

Associate, Digital Manager, Marketing & Communications

Job Purpose:

• The role of a Digital Manager is to develop, implement, and optimize digital marketing strategies across various online platforms to drive brand awareness, customer engagement, and lead generation. This position focuses on targeting specific audience segments through digital channels such as social media, SEO, paid advertising, and email campaigns. By leveraging data-driven insights and digital tools, the Digital Manager supports the business by enhancing online presence, improving customer experiences, and contributing to overall growth and revenue goals.
  

Digital Strategy Development & Execution:

• Strategic planning: develop a comprehensive digital marketing strategy that aligns with the company’s overall marketing goals. This includes content marketing, SEO, SEM, social media, and email marketing, all tailored to enhance online visibility and drive growth.
• Campaign integration: ensure that digital marketing efforts are integrated with broader marketing campaigns, contributing to a cohesive approach across all channels.
• Continuous improvement: stay informed about the latest digital marketing trends and tools to refine strategies and maintain a competitive edge.

Paid Media & Campaign Optimization

• Campaign planning & execution: design and implement paid media campaigns across digital platforms (e.g., Google Ads, Facebook Ads), aligning with the company’s marketing objectives to enhance reach and drive conversions.
• Conduct A/B testing: Perform tests on various elements (e.g., ad creatives, landing pages, email campaigns) to identify the best-performing strategies and optimize channels based on real-time results.
  
• Experiment with new tactics: Implement new approaches or emerging trends in channel management to stay ahead of the competition and enhance engagement.
• Budget management: allocate and monitor the paid media budget efficiently, ensuring spending aligns with campaign goals and delivers measurable results

Channel Optimization

• Develop and implement channel optimization strategies: Identify the most effective digital channels (e.g., social media, paid search, email, organic search) and create tailored strategies to optimize their performance in alignment with business goals.
  
• Multi-channel Integration: Ensure consistency and synergy across channels by integrating and coordinating cross-channel marketing efforts to deliver a unified customer experience.

Staying Update with Digital Trends

• Monitor industry trends: Keep up to date with the latest trends in digital marketing and channel management (e.g., algorithm updates, new tools, emerging platforms) to maintain competitive edge.
• Adapt strategies to changes: Quickly adapt channel strategies to changes in consumer behavior, digital marketing platforms, and industry standards.
• Training: Ability to train team members and other departments on new technologies and digital trends.

Analytics & Reporting

• Data collection & analysis: track and analyze key digital marketing metrics, including traffic, engagement, and conversions. Utilize insights to refine strategies and inform future campaigns.
• Reporting: prepare regular performance reports for the Head of Marketing & Communications, providing data-driven insights and actionable recommendations for continuous improvement.
• KPI monitoring: monitor campaign KPIs closely to ensure alignment with marketing goals and adjust tactics as necessary to achieve desired outcomes   .

Cross-Functional Collaboration

• Internal coordination: work closely with the Head of Marketing & Communications, as well as other marketing and sales teams, to ensure digital strategies are effectively integrated into overall marketing initiatives.
• External partnerships: coordinate with external partners, such as digital agencies and vendors, to execute digital campaigns and ensure quality deliverables that align with brand standards.
• Stakeholder communication: maintain clear and consistent communication with stakeholders to keep them informed of digital marketing efforts and campaign outcomes.

Budget Management & Optimization

• Resource allocation: assist in managing the digital marketing budget, ensuring efficient use of resources to maximize the impact of digital marketing activities.
• Cost management: monitor digital marketing expenses and identify opportunities for cost savings without compromising on quality or performance.
• Vendor relations: collaborate with external vendors to negotiate competitive rates and ensure that services provided contribute effectively to achieving marketing goals.

Admin Tasks and others as required 

• Support structure implementation: assist the Head in establishing frameworks and processes for marketing activities, including coordinating market research, campaign planning, and advertising
• Team coordination & training support: coordinate with the marketing team to ensure alignment with campaign goals and assist in identifying training needs to enhance team capabilities.
• Willing to help team members when needed and provide support to the Team Head with additional tasks as required.

Qualifications & Competencies

Qualification

• Years of Experience: 5-7 years of related work experience.
• Discipline/Related Field: Digital and Social Communication Marketing.

Competencies

• Proficient in managing and optimizing multiple digital marketing channels (social media, SEO, SEM, paid ads, email marketing) for maximum performance.
• Ability to integrate various digital marketing channels to create a cohesive cross-channel strategy and consistent brand experience.
• Strong ability to interpret and act on data from analytics platforms (Google Analytics, Adobe Analytics) to optimize digital campaigns.
• Expertise in analyzing customer journeys and using A/B testing and heat maps to improve conversion rates across digital platforms.
• Deep understanding of SEO strategies and SEM campaign management, including keyword research, on-page optimization, and paid search management.
• Experience in developing and executing successful social media campaigns across multiple platforms to drive brand engagement.
• Marketing Automation, CRM experiences, and Emerging Technology Awareness is a plus: Proficiency with marketing automation tools (HubSpot, Marketo) and CRM systems (Salesforce) to manage customer engagement, improve lead nurturing, and enhance digital marketing strategies.
• Expertise in mapping customer journeys and delivering personalized digital experiences based on customer data.
• Project management skills; Organized & efficient planner; Team player & collaborative: works well with others, influencing and motivating internal teams and partners.
• Adaptable & resilient: flexible in a fast-paced environment, able to handle ambiguity.
•  Result-oriented: focused on achieving goals and delivering measurable results.

-----------------------------------------------------------------------------------------------------------------

Associate, Brand Manager, Marketing & Communications

Job Purpose:

• A Brand Manager is responsible for developing and executing strategies that build, maintain, and enhance the company's brand image and market presence. This role focuses on understanding consumer needs, analyzing market trends, and managing brand messaging across all touchpoints to ensure consistency and relevance. By driving brand awareness and customer loyalty, the Brand Manager directly supports business growth, strengthens competitive positioning, and maximizes the brand's value in the marketplace.

Brand Strategy Development and Execution:

• Develop and Implement Brand Strategy: Create and execute a comprehensive brand strategy that defines the brand's position in the market, its unique value proposition, and the target audience for the financial services offered.

• Ensure Consistency: Ensure that all brand communications are consistent across all channels (digital, print, social, etc.) and align with the company's mission, vision, and values.

• Market Differentiation: Position the brand to stand out in a competitive market, emphasizing unique selling points (USPs) of financial products or services (e.g., investment products, insurance plans, loan services).

Customer Insights and Market Research

• Conduct Market Research: Analyze market trends, competitor brands, and customer insights to identify opportunities, challenges, and the evolving needs of the target audience.
• Customer Segmentation: Identify and segment customers based on their financial behaviors, needs, and preferences to tailor brand messaging and service offerings more effectively.
• Brand Perception: Continuously monitor brand health and customer perception through surveys, feedback, and other tools, ensuring the brand maintains a positive image

Campaign Management and enhance online presence

 

• Campaign Planning and Execution: Lead the development and execution of integrated marketing campaigns that promote financial products, services, and educational content to the target market.
• Crisis Management: Work with PR and digital team to prepare for and manage any negative publicity or reputational issues related to the brand, addressing customer concerns and mitigating risks to brand equity.
• Promote New Offerings: Lead the brand launch or relaunch of financial products and services, ensuring that they meet market demand and resonate with the target audience
• Online Brand Presence: Enhance the brand's online presence by leveraging digital marketing channels (websites, social media, blogs, and online ads) to promote financial products and engage with customers.

Sponsorship and Brand Equity Growth

• Strategic Partnerships: Identify and manage partnerships or sponsorship opportunities with relevant organizations, influencers, or events that align with the brand's values and target audience.
• Build Long-Term Brand Equity: Focus on long-term brand development, working towards creating strong brand equity that customers trust over time in the financial services sector.
• Innovation: Ensure the brand adapts to evolving customer needs, market trends, and emerging technologies (such as digital banking, fintech innovations, etc.) to stay competitive and relevant in the financial services industry

Brand Performance Measurement and Reporting

• Track Brand KPIs: Establish and monitor key performance indicators (KPIs) to assess the effectiveness of brand campaigns, such as brand awareness, customer loyalty, and market share.
• Budget Management: Manage the brand budget efficiently, allocating resources to various marketing and advertising efforts while tracking ROI for brand-related activities.
• Continuous Improvement: Analyze campaign results and market feedback to refine strategies, optimize spending, and continuously improve the impact of branding efforts

Cross-Functional Collaboration and Alignment

• Collaborate with Product Teams: Work closely with product managers and other stakeholders to ensure that brand messaging aligns with the features and benefits of financial services products, like mortgages, investment services, or insurance plans.
• Sales and Marketing Alignment: Coordinate with sales, digital marketing, and advertising teams to ensure that brand campaigns drive lead generation, conversion, and retention across various channels.
• Compliance and Risk Management: Partner with legal, compliance, and regulatory teams to ensure that all marketing and branding efforts adhere to industry standards and financial regulations (e.g., GDPR, financial advertising regulations).
• Internal Alignment: Ensure all internal teams (sales, product, customer service) understand and are aligned with the brand strategy, empowering them to deliver a consistent brand experience to customers

Budget Management & Optimization

• Resource allocation: assist in managing the digital marketing budget, ensuring efficient use of resources to maximize the impact of digital marketing activities.
• Cost management: monitor digital marketing expenses and identify opportunities for cost savings without compromising on quality or performance.
• Vendor relations: collaborate with external vendors to negotiate competitive rates and ensure that services provided contribute effectively to achieving marketing goals.

Admin Tasks and Others as required 

• Support structure implementation: assist the Head in establishing frameworks and processes for marketing activities, including coordinating market research, campaign planning, and advertising
• Team coordination & training support: coordinate with the marketing team to ensure alignment with campaign goals and assist in identifying training needs to enhance team capabilities.
• Willing to help team members when needed and provide support to the Team Head with additional tasks as required

Qualifications & Competencies

Qualification

• Years of Experience: 5-7 years of related work experience.
• Discipline/Related Field: Marketing Communications/Digital Marketing / Corporate Communications.

Competencies

• Ability to create and execute long-term brand strategies that align with business objectives and market trends.
• Expertise in conducting market research and analyzing customer data to identify market opportunities and audience needs.
• Proficiency in managing cross-channel marketing campaigns to ensure consistent and compelling brand messaging.
• Strong understanding of brand design, visual identity, and working with design teams to ensure brand consistency.
• Experience in planning, executing, and managing campaigns, with strong attention to deadlines, budgets, and KPIs.
• Ability to build strong customer relationships and advocate for customer needs to keep the brand relevant and customer-focused.
• Expertise in analyzing brand performance metrics and KPIs to optimize marketing efforts and demonstrate ROI.
• Strong leadership skills to guide cross-functional teams and collaborate effectively with various departments.
• Ability to innovate, adapt strategies quickly to market changes, and continuously learn about new marketing trends and tools.
• Carry a clear and persuasive communicator, both written and verbal.
• Be able to manage multiple projects efficiently and meet deadlines.
• Result-oriented: focused on achieving goals and delivering measurable results

-----------------------------------------------------------------------------------------------------------------

Senior Executive/Associate, E-Commerce Services, Retail Brokerage

Job purpose:

• Doing as Digital Products Quality Control on online trading products including Web trading, Mobile Trading in Securities field.
• Use test tools to create and execute detailed test cases/scripts before go- live and launching.
• Coordinate with the programming team in fixing bugs and reporting details to the Project Manager or other stakeholders depending on the project.
• Design test cases for software based on project requirements, make testing reports, manage documents related to testing activities.
• Create testing guidelines and standards.
• Propose solutions to fix bugs and avoid bugs.
• Closely cooperate with the Developer team in testing activities. Support the related department to use online trading products conveniently.
• Coordinate with IT department and vendors to implementation the online trading products.
• Operating, maintaining the online trading products in a stable manner. 
• All KPIs and detailed scope of work will be assigned by Head of E-commerce Services ’s department; 
• Implement the arising work by the Head of department.

Your role & responsibilities

Maintain trading platforms

• Manage, operate, monitor the stability of the Online Platforms.
• Maintain system daily operations & give advise to any issue occurred.

Develop trading platforms

• Enhance online platforms more friendly and convenient to users
• Share/assign tasks on update packages as well as supervise work of assignees and keep them up-to-date with their work with the aim that shared tasks are completed as per plan.

Incident Management

• Manage incident to track tickets, follow the resolution and related papers/reports.
• Propose solutions to fix bugs and avoid bugs.

Digital Product reports/ documents

• Supply reports within enough datas on time.
• Make the documents to align with Change Management related to fix bugs, enhancement, new products.

Your skills & qualifications

• University degree in Computer Science, Engineering or related fields (Major in Economics/Finance/Banking/ is advantage).
• Have good knowledge of all functions and aspects of the product.
• Proficient in using measuring tools and analyzing results.
• At least 3 years of experience in software product testing.
• Have basic knowledge of computers, basic office software, software installation, internet usage.
• Good knowledge of stock market is advantage.
• Know how to use bug tracking tools.
• Have programming knowledge: SQL, HTML, CSS

Competences:

 

• Knowledge - Understanding of professional expertise
• Knowledge – Fair English
• Analytical, problem-solving and decision-making skills
• Relationship building skills
• Skill - Change management skills
• Skill - Result-oriented thinking
• Skill - Teamwork skills
• Skill - Organizational and time management skills
• Skill - Self-study, self-improvement
• Skill - Working in high pressure environment 
• Attitude - Meticulous, careful
• Attitude - Sharp
• Attitude - Persistent

-----------------------------------------------------------------------------------------------------------------

Associate, Debt Capital Markets, IB&A (HCM)

Job Purpose:

• Có trách nhiệm phát triển quy trình quy định đối với sản phẩm liên quan và phát triển quan hệ đối với các khách hàng tiềm năng từ các tổ chức.
• Hỗ trợ thực hiện dịch vụ tư vấn, đặc biệt tập trung vào Trái Phiếu Doanh Nghiệp (“TPDN”)
• Xây dựng mạng lưới nhà đầu tư, đàm phán hợp đồng,
• Rà soát văn kiện Trái Phiếu liên quan đến dịch vụ tư vấn,
• Hợp tác bộ phận khác để phát triển hệ thống giao dịch và phân phối, từ đó hỗ trợ phát triển mảng DCM của Maybank tại Việt Nam.
• Tạo điều kiện cho việc huy động vốn nợ và hoạt động đầu tư Trái phiếu doanh nghiệp, đảm bảo tuân thủ các quy định về tư vấn phát hành Trái phiếu doanh nghiệp cũng như sự hiện diện của MSVN trên thị trường Trái phiếu doanh nghiệp tại Việt Nam.

 

Your role & responsibilities

Phát triển và hoàn thiện quy trình, quy định và biểu mẫu:

• Phân tích và đánh giá các quy trình hiện tại.
• Thiết kế và phát triển các quy trình mới hoặc cải thiện các quy trình hiện có.
• Soạn thảo và cập nhật các quy định và hướng dẫn.
• Tạo và duy trì các biểu mẫu cần thiết cho các hoạt động liên quan đến DCM, IB&A và đặc biệt là nghiệp vụ về tư vấn phát hành & bảo lãnh Trái phiếu.

Hỗ trợ hoặc trực tiếp thực hiện dịch vụ tư vấn trực tiếp:

• Phạm vi công việc trực tiếp tham gia hoặc được yêu cầu hỗ trợ bao gồm:
• Đàm phán hợp đồng và điều chỉnh các điều khoản.
• Lập kế hoạch tư vấn và thực hiện các bước cụ thể để đạt được mục tiêu tư vấn.
• Tham gia xem xét các hợp đồng đầu tư, hợp đồng thế chấp và tài liệu trái phiếu trong quá trình cung cấp dịch vụ tư vấn phát hành Trái phiếu.

Giám sát hồ sơ tư vấn và các báo định kỳ sau phát hành Trái phiếu:

• Lập file lưu trữ hồ sơ sau phát hành Trái phiếu
• Lên các báo định kỳ tuân thủ quy định công ty và quy định liên quan phát hành Trái phiếu và cơ quan chủ quản.
• Theo dõi thường xuyên các báo cáo định kỳ từ TCPH, các cam kết TCPH đối với việc phát hành Trái phiếu

Xác định và tìm kiếm khách hàng tiềm năng, mối quan hệ bên thứ 3, cơ quan chủ quản:

• Nghiên cứu thị trường và xác định các đối tác tiềm năng.
• Tạo và duy trì danh sách khách hàng tiềm năng.
• Tiếp cận và xây dựng mối quan hệ với các khách hàng và cơ quan liên quan.
• Xác định và liên hệ với các nhà đầu tư/môi giới tiềm năng.
• Xây dựng mối quan hệ chặt chẽ với các bên liên quan để tạo ra cơ hội đầu tư.

Hợp tác với bộ phận khác:

• Liên kết với các bộ phận khác trong tổ chức để phát triển và triển khai các sản phẩm/dịch vụ mới.
• Tư vấn và hỗ trợ các bộ phận khác trong nghiệp vụ trái phiếu doanh nghiệp và các hoạt động liên quan.

Nghiên cứu và thực hiện dịch vụ mới:

• Nghiên cứu thị trường và phát triển các dịch vụ mới dựa trên nhu cầu của khách hàng và xu hướng thị trường.
• Đề xuất và triển khai các phương pháp và giải pháp mới để cung cấp giá trị tốt nhất cho khách hàng và tổ chức.

Thực hiện các nhiệm vụ khác được giao bởi quản lý trực tiếp, công ty:

• Tham gia vào các dự án theo hướng dẫn từ quản lý trực tiếp
• Tham gia vào việc phát triển sản phẩm và xem xét chính sách sản phẩm mới.
• Tham gia vào các hoạt động hàng loạt và hỗ trợ nhân sự, trong phạm vi công việc đã được xác định theo quy định nội bộ phòng IB&A và công ty.
• Tuân thủ các quy định, quy trình và hướng dẫn liên quan đến các chức năng công việc và chịu trách nhiệm đầy đủ về các lỗi và rủi ro phát sinh do việc thực hiện không đúng cách

Qualifications & Competencies

Qualification

• Có kiến thức về thị trường, các sản phẩm tài chính, tài chính doanh nghiệp, tài chính dự án, IPO, M&A,...
• Có kiến thức về xu hướng fintech là một lợi thế.
• Tốt nghiệp đại học trở lên chuyên ngành Quản trị kinh doanh, Tài chính, Chứng khoán, Ngân hàng hoặc các chuyên ngành liên quan.
• Thành thạo tiếng Anh.
• Ít nhất 3 năm kinh nghiệm làm việc tại cùng vị trí trong thị trường đầu tư của ngân hàng, các công ty chứng khoán hoặc tổ chức tài chính
• Ưu tiên ứng viên có chứng chỉ CFA/MBA chuyên ngành Tài chính, chứng chỉ hành nghề (nếu có)

Competencies

• Kỹ năng giao tiếp, thuyết trình, truyền thông thông tin, làm việc nhóm;
• Thạo việc sử dụng Excel, PowerPoint và phần mềm tài chính;
• Kỹ năng bán hàng, kinh doanh và đàm phán tốt.