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Nominees of The Best Employee Award
Nominees of The Best Employee Award

Chuyên viên, Hành Chính Chi nhánh, Trung Tâm Kinh doanh HN 01, Khối Khách hàng Cá nhân

Hà Nội

A. RESPONSIBILITIES
1. ADMINISTRATIVE TASKS

  • Perform branch administrative duties, including: monitoring and processing payments for branch expenses and invoices; managing non-IT equipment and branch assets to ensure timely maintenance and repairs; organizing events; conducting asset inventories; and preparing related reports.
  • Handle and monitor the receipt and delivery of company and branch documents.
  • Liaise and work with authorities and vendors regarding services supporting branch operations.
  • Manage and maintain branch records and document storage.

2. ACCOUNTING SUPPORT TASKS

  • Perform administrative-related tasks for the branch, including: monitoring and processing payments for branch expenses and invoices; managing non-IT equipment and assets to ensure timely maintenance and repairs; organizing events; conducting asset inventories; and preparing related reports.
  • Handle and monitor the receipt and delivery of company and branch documents.
  • Liaise and work with authorities and vendors regarding services supporting branch operations.
  • Manage and maintain branch records and document storage.

3. HR SUPPORT TASKS

  • Coordinate with the HR Department to support procedures for onboarding, employee changes, offboarding, and ID/access rights issuance as required.
  • Support documentation for employee benefits claims (e.g., hospitalization, marriage, etc.).
  • Coordinate with the HR Department to organize company-wide events at the branch.

4. IT SUPPORT TASKS (5–10% per month)

  • Provide helpdesk support by receiving and handling IT-related requests (onsite or online) from employees and clients as directed by Head Office IT.
  • Support IT Disaster Recovery Plan (DRP) testing twice a year.
  • Handle IT issues when Head Office IT cannot provide remote support.
  • Assist in tracking and managing system IDs/accounts for new hires, resignations, and internal transfers.

5. OTHER TASKS

  • Perform other duties as assigned by the Head of Retail Banking Division and the Branch Director.
B. REQUIREMENTS

1. EDUCATION & EXPERIENCE

  • Bachelor’s/College degree, preferably in Information Technology.
  • At least 2 years of relevant experience.

2. SKILLS & COMPETENCIES

  • Good communication skills.
  • Proficient in Microsoft Word and Excel.
  • Careful, detail-oriented, well-organized, with the ability to work independently or in a team to meet deadlines.
  • Honest.

Executive/Senior Executive, Technology Services

Hồ Chí Minh

1. JOB PURPOSE

Responsible for operating, monitoring, and ensuring the stability and availability of the securities trading systems. The role supports daily trading activities and ensures that all applications operate efficiently with minimal disruption.

2. KEY RESPONSIBILITIES

  • Operations & Monitoring: Operate and monitor the securities trading systems (including Start-of-Day/End-of-Day processes, log analysis, and alert management) to ensure 100% availability during trading hours.
  • Deployment & Testing: Support system deployments, patchings, and configuration changes. Participate in testing for new releases, upgrades, and regulatory updates.
  • Incident Management: Troubleshoot system issues promptly by coordinating with vendors and internal teams (Application, Infrastructure, Network).
  • Documentation: Maintain up-to-date operational documentation, runbooks, and incident reports.
3. REQUIREMENTS

a. Education & Experience

  • Bachelor’s degree in Information Technology, Computer Science, or related fields.
  • 2-3 years of experience in IT operations or application support.
  • Experience working with securities trading platforms (Core trading, OMS System) is preferred.
  • Knowledge of stock exchange connectivity (HOSE, HNX, VSD).

b. Technical Skills

  • Good knowledge of Docker, Automation tool, CI/CD.
  • Experience with SQL and database systems (Oracle, SQL Server, DB2).
  • Familiarity with application monitoring tools and log analysis.
  • Basic understanding of network concepts and system architecture.
  • Familiarity with automation, Java, C, ReactJS, NodeJS, .NET (C#) or scripting (Shell, Python) is an advantage

c. Soft Skills

  • Strong analytical and troubleshooting skills.
  • Ability to work under pressure during trading hours.
  • Good communication and coordination skills.
  • Willing to work in shift or extended hours during system incidents or trading support.

Business Analyst

Hồ Chí Minh

A. JOB PURPOSE

As a Senior Business Analyst at MSVN, you will play a key role in bridging business needs with technical solutions for trading systems, back-office operations, and digital investment platforms. You will ensure that our projects deliver innovative and effective business solutions that bring value to customers, focusing on regulatory compliance, operational efficiency, and user experience.

 

B. RESPONSIBILITIES

1. Business Analysis & Consultation

  • Provide consultation to user departments (Retail, Operations, Custody, Risk, Compliance) on leveraging technology for job automation, process optimization, and revenue enhancement.
  • Work with stakeholders and key end-users to elicit, analyze, and define detailed business requirements for new features, system enhancements, or product development.
  • Evaluate alternative solutions and provide recommendations based on feasibility, cost-benefit, and strategic alignment.

2. Documentation & Communication

  • Prepare comprehensive business analysis deliverables: Business Requirements Specification (BRS), System Requirements Specification (SRS), User Stories, Use Cases, Process Flows (BPMN), Data Requirements, and Mockups/Wireframes.
  • Facilitate workshops, interviews, and requirement-gathering sessions to ensure clarity and alignment between business and technical teams.
  • Proactively identify gaps, dependencies, and risks; communicate impacts to stakeholders in a timely manner.

3. Domain Expertise – Securities & Trading Systems

  • Analyze and support projects related to: Cash equity trading, Bonds, Derivatives, Funds, Margin financing, Settlement (EOD), Reconciliation, and Corporate Actions.
  • Work across multiple platforms: Backoffice Winform systems, Home Trading (desktop), Web Trading, Mobile Trading (Native/Hybrid), and Responsive Mobile Web.
  • Collaborate with Operations and Business teams to resolve issues related to cash flow, P&L, customer assets, order routing, and risk controls.

4. Project Lifecycle & Quality Assurance

  • Manage requirements throughout the project lifecycle (Initiation → Design → Development → UAT → Go-Live), ensuring change control and traceability.
  • Collaborate with Development and QA teams to align on scope, support test scenario design, and clarify defects during SIT/UAT.
  • Participate in UAT support: guide business users, consolidate feedback, and coordinate fixes with development teams.

5. Mentoring & Knowledge Sharing (Senior-Level Expectation)

  • Guide and mentor junior BAs or new team members through on-the-job coaching and knowledge transfer.
  • Contribute to internal knowledge bases (Confluence/Wiki) and develop reusable BA templates, standards, and best practices.
  • Share domain expertise on securities trading flows, settlement processes, and system behaviors across the team.

C. REQUIREMENTS
1. Qualifications & Experience

  • University degree in Business, Finance, Economics, Computer Science, Information Systems, or related field.
  • Minimum 3–5 years of experience as a Business Analyst, preferably in Securities, Banking, or Financial Services.
  • Certification: CBAP, PMI-PBA, Agile Analysis (IIBA-AAC), or relevant finance/IT credentials is a plus.
  • English proficiency (must have)
  • Experience with performance analysis, cost-benefit modeling, or P&L impact assessment for business cases.

2. Technical Requirements

a. Business Analysis Core Skills

  • Experience in requirements elicitation, Process modeling (BPMN/UML), User Story mapping, Acceptance Criteria definition, and Impact Analysis.
  • Hands-on with documentation tools: Confluence, JIRA, Draw.io, Figma/Balsamiq.
  • Solid understanding of SDLC methodologies: Agile/Scrum and Waterfall hybrids

b. Data & Integration Awareness

  • Ability to define data requirements, interpret basic SQL queries, and validate data flows between systems.
  • Understanding of API concepts (REST), file-based interfaces (CSV/XML), and asynchronous messaging (Kafka/ActiveMQ) for integration scenarios.

3. Soft Skills

  • Strong stakeholder management across business and technical teams with solid negotiation skills.
  • Logic and solution-focused thinker with the ability to translate business needs into technical requirements.
  • A detail-oriented and proactive team player.

Fullstack Developer

Hồ Chí Minh

1. JOB PURPOSE

As a Senior Full Stack Engineer at MSVN, you will play a key role in building end-to-end web trading systems, back-office systems, and trading-related services. You will ensure that our projects deliver innovative and effective technical solutions that bring value to the customer's business, focusing on high availability, low latency, and scalability..

 

2. RESPONSIBILITIES

  • End-to-End Development: Involve in the full software development lifecycle of trading systems and services, from requirement analysis, design, implementation (both Frontend & Backend), to deployment and maintenance.
  • Architecture & Design: Provide evaluation of technical feasibility, design and implement secure, high-performing, scalable, and extensible system architectures for trading runtime. Work with both client and server-side experimentation/personalization.
  • Frontend Excellence: Build responsive web applications using Next JS (SSR), React JS, Typescript, and Tailwind CSS. Optimize browser rendering and ensure cross-browser compatibility.
  • Backend Robustness: Develop robust backend services using C#, .NET Core, ASP.NET Core. Design RESTful APIs, manage asynchronous data flow, and ensure integration with trading cores and 3rd party services.
  • Database & Infrastructure: Work with various databases (MS SQL Server, Oracle, MongoDB, etc.) and infrastructure components (Linux, Kafka/ActiveMQ, Redis/Memcached).
  • Quality Assurance: Prepare technical documentation (requirement specification, test procedure, installation guideline, etc.). Ensure the application achieves user-acceptable quality standards. Conduct Unit Tests, UI Automation tests, and test the application properly before UAT.
  • Code Review & Mentorship: Review and cross-review code with team members. Guide and mentor new members, sharing knowledge within the team to lift up development practices.
  • DevOps & Deployment: Experience with deployment processes (both auto and manual), managing files/processes in Linux environments, and working with CDNs (e.g., Akamai) for optimization.
  • Security: Implement modern authorization mechanisms (JWT, OAuth2) and adhere to security guidelines.
3. REQUIREMENTS

3.1. Qualifications and Experience

  • Bachelor's Degree in Computer Science, Software, Application Programming or a related major.
  • At least 05+ years of experience in Full-stack Software Development, combining .NET Core & Modern Frontend (ReactJS, NextJS).
  • Being able to use English for work (must have).

3.2. Technical Requirements

a. Core Technologies

  • Backend: C#, .NET, .NET Core, ASP.NET Core, Entity Framework Core, LINQ. Deep knowledge of Web API and Security Guidelines.
  • Frontend: React JS / Next JS (Server-side rendering), Typescript, Tailwind CSS. Good understanding of browser rendering and optimization strategies.
  • Database: Strong experience with T-SQL (MS SQL Server), and familiarity with other DBs like DB2, Informix, Oracle, or MongoDB.

b. Architecture & Infrastructure

  • Experienced with Microservice and event-driven architecture.
  • Strong knowledge in Queue systems (Kafka/ ActiveMQ) and in-memory cache (Redis/Memcached).
  • Experience working on and deploying projects in a Linux environment (basic commands, shell scripting).
  • Familiarity with RESTful APIs and asynchronous data flow.

c. Tools & Practices

  • Experience with source version control (Git); clean code/coding standards, code refactoring; Familiar with Unit Tests, UI Automation test; Experience with deployment processes (CI/CD, manual/auto deployment).

d. Nice-to-have Criteria

  • Experience in building system architecture in Bank/Finance/Securities domain is a big plus.
  • Experience with Firebase (Cloud messaging, Real-time database, Cloud Functions, Remote config, etc.).
  • Experience with performance optimization, data caching, and working with CDN (like Akamai) for edge computing.
  • Understanding the design, implementation, and operation of distributed Microservices.
  • Hands-on development experience within an Agile environment.

3.3. Soft Skills

  • Strong problem-solving and decision-making ability with logical thinking.
  • Time management, able to work individually and as a team.
  • Self-motivated, proactive and adaptable.
  • Able to translate business requirements to technical solutions independently.

Associate/AVP, Internal Audit

Hồ Chí Minh

 1. JOB PURPOSE

To provide risk-based, independent and objective assurance to evaluate and improve on the risk management, control, anti-corruption, whistleblowing and governance processes of MSVN.

2. RESPONSIBILITIES


Accountability

Supporting Activities

Assist in developing the engagement audit plans for units assigned.
  • Identify and assess risks relevant to the activities under review in order to establish the audit plan.
  • Ensure audits are conducted in accordance with the Group Audit’s audit methodology, compliance with local requirements and conformance to the International Professional Practices Framework (IPPF) by the Institute of Internal Auditors (IIA).
  • Prepare the audit work schedules which include objectives of the audits and budgeted man-hours.

Execute the audits based on the approved engagement audit plan.
  • Perform the audits to ensure timely completion of the Annual Audit Plan.
  • Ensure that audit work programs are adequate to achieve the intended audit purpose, objectives and scope.
  • Ensure that the audit working paper is adequately prepared to document the audit testing results and support the assessment and conclusion.
  • Discuss the results of the audits with the auditees and obtain their feedback prior to concluding on the audits.

Communicate the audit results
  • Prepare audit reports and ensure the audit assessment and conclusion are appropriate derived based on the audit testing done and is correctly reflecting the actual state of risk management and internal controls at the business units.
  • Provide specific, practical, value-add recommendations to address control weaknesses detected and help Management to mitigate risk and improve the system of risk management and internal controls.
  • Review and ensure the responses and action plans formulated by the Management are holistic to address the audit issues and root causes to prevent recurrence.

Track, validate and report resolution of audit findings
  • Closely monitor the remediation of audit findings against the committed timeline.
  • Validate the closure of the audit findings by reviewing the action plans implemented by the Management.

Ad-hoc
  • Undertake ad-hoc tasks as directed by the Head of Internal Audit


3. REQUIREMENTS

a. Qualifications & Experience

  • Bachelor in Economics, Finance, Banking, Accounting, Auditing or related disciplines.
  • Adequate certificate of professional qualification in securities and securities market by SSC (at least complete two (2) certificates in Basic Securities Market and Law on Securities).
  • At least 5 years of experience as Internal Audit, External Audit, Compliance, Internal Control, Risk Management, preferably in Financial Services Industry.

b. Competencies

  • Advanced computer skills on MS Office;
  • Proven knowledge of auditing standards and procedures, laws, rules and regulations;
  • Possess strong analytical and problem solving skills with good verbal and written communication and interpersonal skills.
  • Good communication, presentation and negotiation skills;
  • Able to work well under pressure to meet tight deadlines;
  • Able to successfully coordinate and work well among team members and inspire others to take initiative and use intuitive thinking;
  • Fluency in English, written and oral.

 

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