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Senior Executive/Associate, Digital Commerce Department, Retail Brokerage

Hồ Chí Minh

JOB PURPOSE

Recruit, train, and develop a network of Introducers (both online and direct) and existing clients who wish to become GrowBuddy in partnership with the Digital Commerce team, with the goal of expanding the new customer base under the company’s digital business model.
Manage and support Introducers and GrowBuddy to enhance their investment knowledge, customer consulting skills, and establish a clear development roadmap—ensuring long-term engagement and sustainable business results.
Act as a bridge between Introducers, GrowBuddy, the Business Department, and the system development team to improve tools and platforms that support these partners.

RESPONSIBILITIES

Responsibility	Support Activities	Expected Outcomes
Develop the GrowBuddy Network for Digital Commerce	Build recruitment plans for Introducers according to target groups (online & offline) and regions. Develop career roadmaps and growth plans for GrowBuddy (Buddies successfully converted to Introducers). Organize onboarding programs and introduce models and policies to Introducers & GrowBuddy. Manage, maintain relationships, and drive activities among Introducers & Buddies.	Achieve Introducer recruitment targets. Achieve conversion targets from Buddies to Introducers. Build a widespread network of Introducers & GrowBuddy across multiple provinces and cities.
Build Development Roadmaps for Introducers & GrowBuddy	Design development pathways for Introducers (from new → professional → leader). Design development pathways for GrowBuddy (from existing clients → Buddy → Introducer). Define criteria, KPIs, and benefits for each level. Implement 1-on-1 coaching, group mentoring, and e-learning programs to guide long-term development. Propose reward and incentive mechanisms to strengthen engagement and loyalty.	Build a motivated and sustainably developing Introducer & GrowBuddy network. Increase retention and promotion rates over time.
Training & Coaching	Develop and implement online/offline training programs for Introducers & GrowBuddy on securities knowledge, company products and services, and customer consulting skills. Organize investment workshops and seminars in various provinces/cities.	Introducers & GrowBuddy gain foundational knowledge and confidence in client consulting. Increase the active rate of clients developed through the Introducer & GrowBuddy network.
Business Support	Work alongside Introducers & GrowBuddy in approaching, consulting, and assisting clients in account opening and trading. Coordinate with relevant departments to provide tools and materials.	Increase the number of new accounts and active clients from the Introducer & GrowBuddy network. Achieve transaction volume and revenue targets (KPI).
Management & Reporting	Monitor the performance of Introducers & GrowBuddy (number of clients, active rate, revenue, and income). Propose engagement and performance improvement policies. Provide periodic reports on the performance of the Introducer & GrowBuddy network. Conduct regular evaluations to recommend contract renewals or performance improvement plans.	Transparent and effective evaluation system for Introducers & GrowBuddy. Timely policies to improve performance and retention.
System & Platform Development Participation	Collect actual needs from Introducers & GrowBuddy on data, management tools, and working platforms. Participate in system development projects (performance dashboards, e-learning, sales support mobile apps). Contribute feedback, conduct UAT testing, and coordinate implementation of new features.	Systems/platforms developed align with actual needs. Introducers & GrowBuddy are equipped with digital tools to enhance their efficiency in business development and client servicing.

REQUIREMENTS

1. Education

Bachelor’s degree or higher (preferably in Finance, Banking, Securities, Economics, or Business Administration).

2. Professional Knowledge

Understanding of the Vietnamese securities market and basic investment products (stocks, bonds, funds, derivatives, margin, etc.).
Knowledge of legal regulations related to brokerage, investment consulting, and business partnerships in the securities industry.
Solid grasp of investment fundamentals and financial analysis to effectively train assigned groups.
Candidates with valid Securities Practitioner Licenses (Brokerage, Financial Analysis, Investment Consulting) or in progress are preferred.

3. Experience

Minimum of 3–5 years of experience in the securities/finance/investment field.
At least 2 years of experience in partner network development.
Prefer candidates with experience at:
- Securities companies (brokerage, business development, training)
- Banks, insurance firms, or Fintech companies with Digital Commerce or partner development channels

4. Skills and Competencies

a. Essential Skills

Training and presentation skills to deliver investment knowledge clearly and practically.
Customer consulting and service skills.
Planning and network management skills.
Teamwork and cross-functional collaboration (with IT, Marketing, Product, Research, etc.).

b. Personal Attributes

Dynamic, good communication skills, willing to travel.
Digital mindset; eager to participate in system/platform improvement.
Patient and community-oriented, with a strong commitment to “building people and developing partnerships.”

Contingent Officer, Technology Services

Hồ Chí Minh

JOB PURPOSE

This role will be the first point of contact for all IT-related queries, providing technical support, troubleshooting issues, and ensuring smooth daily IT operations for end-users.

KEY RESPONSIBILITIES

Act as the first line of support for IT-related and service requests (hardware, software, network, email, accounts, etc.).
Provide on-site and remote technical support to employees, ensuring timely resolution of issues.
Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
Support user account management (creation, password reset, permission setup).
Assist in monitoring and maintaining IT systems, network connectivity, and security compliance.
Escalate unresolved issues to higher-level support or vendors when necessary.
Document issues, solutions, and maintain IT knowledge base.
Support IT asset management (hardware and software inventory tracking).
Provide training or guidance to end-users on basic IT usage and security best practices.

REQUIREMENTS

Bachelor’s degree in Information Technology, Computer Science, or related field.
1–2 years of experience in IT support, helpdesk, or system administration.
Good knowledge of Windows OS, Microsoft Office, Outlook, and basic networking (TCP/IP, LAN/WAN, Wi-Fi).
Familiarity with ticketing/helpdesk systems is a plus.
Strong troubleshooting, analytical, and problem-solving skills.
Good communication skills in English and Vietnamese (written and spoken).
Ability to work independently and as part of a team.
Customer-oriented mindset with high sense of responsibility.

Contingent Officer, Risk Management

Hồ Chí Minh

JOB PURPOSE

To provide operational and analytical support to the Risk Management function. ensuring that all risks are properly identified, assessed, monitored, and reported.
To assist in implementing risk frameworks, policies, and procedures and contribute to maintaining an effective risk culture across the organization.

RESPONSIBILITIES

1. Credit risk

To support the tasks related to Margin Lending:

To prepare reports for local, regional management and regulations.
To notify margin call status to brokers and customers.
To update the purchasing power for individual, corporate clients.
To update margin ratio, limits in the system.
To perform other tasks as assigned by the Head of Department

2. Adoption of MIBG’s risk frameworks, policies, procedures, guidelines, methodologies

To prepare papers for adoption of new risk frameworks, policies, procedures, guidelines and methodologies:

To support the development and review of group frameworks, policies, procedures, etc. to ensure alignment with local regulatory requirements and business needs.
To receive comments/feedback from related parties.
To prepare required papers for adoption: customizations table, memo for endorsement, approval.

3. Risk controls and monitoring

To ensure the Risk Appetite is monitored and tracked on a periodic basis and any breaches or changes to the tolerances/thresholds are addressed with reporting to management and action plans.

4. Non-Financial Risk monitoring

To assist int the tasks related to Non-Financial Risk including Incident Monitoring, Business Continuity Management, Outsourcing Management, and other related tasks assigned by Managers.

REQUIREMENTS

1. Qualifications & Experience

Bachelor's Degree in Accounting, Finance, Economics, Risk Management, Banking or equivalent.
Experience in investment banking and financial services industry, especially in non-financial risk management, is an advantage.

2. Competencies

Careful, independent and responsible.
Can-do attitude with a willingness to learn.
Basic understanding of Risk and Compliance concepts and eager to develop a career in Risk Management.
Experience in cooperating with business partners to achieve team synergy and the company’s objectives.

Senior Executive/Associate, Equity & Commodity Derivatives

Hồ Chí Minh

JOB PURPOSE

The ECD Team are responsible for ensuring the completeness and accuracy of the covered warrant dossier to regulators in Vietnam. Responsibilities would cut across systems and to various teams such as sales, marketing and other pillars in MSVN such as cosec, research, legal, finance compliance and risk management.
ECD needs to ensure the information and data provided to regulators and investors are accurate and truthful. As such ECD would need to adequately and carefully investigate and collate the data from the respective departments.

RESPONSIBILITIES

Accountability	Supporting Activities	Outcome/ deliverables	Challenges
Lead and coordinate the entire process of issuance of covered warrants (CW) by MSVN from end to end, ensuring MSVN is a compliant and qualified issuer of CW at all times.	Planning the timeline to ensure delivery of regulatory submissions for CW are done in timely and accurate manner. Collaborate closely with stakeholders including (but not limited to) internal stakeholders in MSVN, the regional ECD team, external legal counsel and relevant regulators Assist team in day-to-day business as usual activities.	Prepare documentation and internal approval templates and regulatory submission documents and ensure the documents are properly reviewed by the required parties. Undertake regulatory submission of all the necessary documentation required for the issuance and listing of CW to regulatory bodies such as State Securities Commission, Stock Exchange of Vietnam and Vietnam Securities Depository. Submissions are done accordingly to the Guidelines, Decree and Regulations by the regulators in Vietnam: State Securities Commissions (SSC), Vietnam Securities Depository and Clearing Corporation (VSDC) and others. Making sure the completion of due diligence documents, conditions precedents and compliance checklist are completed and all documents are properly documented with supporting documents.	Ensure accuracy and timeliness of updating the prospectus closer to submission date. Coordinate the required due diligence work in preparation for all required submission documents. Addressing ad-hoc queries and requests for updates in the documentations by the Regulators.
Maintaining regulatory compliance and obligations as a CW Issuer.	Ensure adherence to external and internal regulations Discovery and reporting of operational risk incidents. Constantly checking for notifications and announcements from the regulators and informing them to ECD stakeholders. Ensuring proper process and procedures are adhered to during all phases of the warrant process: submission, IPO, listing and maturity.	Submission and processes done according to regulations in Vietnam and internal processes according to MIBG policies. Ensure MSVN is compliance with up-to-date regulatory developments in financial markets. Ensure MSVN is a qualified issuer for CW at all times.	Maintaining strict governance standards to the decrees, regulations and internal guidelines.
Produce all relevant internal and regulatory reporting including regional reporting requirements	Responsible for making required announcements on the stock exchange and reporting to relevant regulators in relation to covered warrants in order to fulfil an issuer’s obligations. Facilitate daily checking of announcements on the underlying assets in issuance during the life of the covered warrants and where reporting is required, prepare the necessary announcements including adjustments to CW. Proactively keep up to date with the regulatory development in the financial markets. Responsible for the execution all internal and regulatory reporting including regional reporting requirement.	Ensure MSVN publishes timely and accurate public announcements on the stock exchange related to CW. Ensure MSVN is transparent in disclosing relevant information about warrants and underlying assets.	Maintaining accuracy and timeliness of announcements and reports. Stakeholder management and maintaining relationship with regulators. Proactively keep up to date with and communicate any regulatory development in the financial markets in relation to CW.
Handling of CW settlement, maturity and delisting of CW	Responsible for the computation and payment of the required settlement amount to warrant holders upon expiration of the CW. Coordinating between multiple departments or external parties during settlement execution.	Settlement payment computed accurately and timely payment completion. Ensure clear communication between the relevant stakeholders and smooth settlement payment to client. Ensuring sales, ecommerce and finance / settlement team are able to close off the issuance accounts in a timely manner.	Risk of processing error or system failure in settlement process.

REQUIREMENTS

1. Education

Bachelor's Degree or Professional Qualification.

2. Experience

Minimum 3 years of working experience in Corporate Finance, Debt Capital Markets, Equity Derivatives and/or the legal field, preferably in the areas related to banking and capital markets
As the team is quite lean, candidate would be required to learn how to back up other members when they are away from the office and plan the issuance accordingly

3. Certifications

Candidates are encouraged to sit for the following examinations (either or):
- Charter Financial Analyst (CFA) Level I & II; or
- Securities Practicing Certificate by State Securities Commission of Vietnam (minimum: Financial Analyst Securities Practising Certification)
Candidate whom possess these certificates are advantageous.

4. Job-Specific Skills & Comptencies Required

Proficiency in Vietnamese and English, both written and verbal
Highly organised and meticulous with great attention to details
Good communication and stakeholder management skills
Proficiency with Microsoft 365 Apps (Microsoft Word, Excel, PowerPoint)

Senior Executive/Associate, Institutional Sales, Institutional Brokerage

All location

JOB PURPOSE

The Senior Executive/Associate will support the Institutional Equities Sales’ team in servicing institutional clients by delivering market insights, facilitating client requests, and promoting research and product offerings. This role supports the business by ensuring quality client coverage, contributing to idea generation, and helping drive institutional flows through timely coordination with internal teams.

RESPONSIBILITIES

Accountability	Supporting Activities	Outcome/ deliverables
Products Market Analysis & Services	Monitor market trends, competitor activities, and financial product developments, ensuring clients are informed about investment opportunities and solutions Support sales and research requests on market trends & intelligence to effectively address clients’ queries and deliver sales products & services Coordinate interactions between clients and analysts	High-quality market (flows, macro, corporate news, etc.) analysis with actionable insights KPI-based & subject to fit to Senior Executive/Associate level
Business Development & Sales Execution Support	Assist in new institutional clients’ onboarding, leveraging networks and market intelligence Track and follow up on corporate access and placement interests Assist senior sales in Implementing targeted strategies to approach and onboard new clients	Smooth coordination between sales, trading and research Timely execution and communication KPI-based & subject to fit to Senior Executive/Associate level
Client Relationship Management	Support senior sales in managing day-to-day institutional client needs and requests Distribute timely research and market updates to clients Maintain relationships with clients, ensuring satisfaction and loyalty	Timely delivery of research and updates Increased client engagement and responsiveness KPI-based & subject to fit to Senior Executive/Associate level
Sales Strategy & Execution	Support in developing and executing sales’ strategies Promote products such as market updates, research reports, block deals, and trading ideas/investment opportunities to clients	Enhanced client engagement and product visibility KPI-based & subject to fit to Senior Executive/Associate level
Client Coverage & Portfolio Management	Comprehensive coverage for assigned institutional clients, including providing bespoke services tailored to their investment strategies. Assist in overseeing account mapping and ensure client coverage is up-to-date and accurate.	High level of client satisfaction and accurate account coverage.

REQUIREMENTS

1. Education

Bachelor’s degree from a well-regarded institution in Finance, Economics, Business Administration or related fields
Must hold or be willing to obtain a valid SSC Brokerage License
Additional certifications/coursework in financial markets would be a plus

2. Experience

3–5 years of experience in institutional sales, equity research, client servicing, or capital markets role
Prior exposure to institutional clients or equity markets is highly preferred

3. Skills & Competencies

Solid knowledge of Vietnam stock market and macro trends
Ability to adapt and learn quickly in a fast-paced environment
Solid communication and presentation skills (both verbal and written)
Excellent in English (verbal and writing)
Knowledge of relevant programs such as MS Office (i.e. PowerPoint, Excel, PowerBI, etc.), data providers (i.e. Fiinpro, Bloomberg, etc.) is a major plus
Organized, detail-oriented, and able to multitask under pressure

Whether you're from a different generation or live a unique lifestyle, at Maybank Investment Bank we all share the same vision. Let's unleash the roar of possibility and break new ground together!

REQUIREMENTS

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